Trainer

She joins Stafford & Chan (Training) Pte Ltd as a Senior Consultant in Personal Empowerment courses. These include programmes in Presentation Skills, Professional Imaging, Grooming and Deportment, Interpersonal Communication, Conflict Management, Time Management, Customer Service and Telephone Etiquette.

On behalf of Stafford & Chan, Shirley is a trainer for Cabin Crew and Ground Personnel in Etiquette & Deportment, Effective Communication and Professional Imaging.

Besides being a trainer, Shirley's overall experience covers other areas of marketing and communication.

This includes Business Development, Advertising & Public Relations, Marketing & Communications, Client Management, and Event Management. Specializing in the lifestyle and service industry, she works in the capacity of a Creative Director, Copywriter and Art Director. This includes press liaison, scriptwriting for television commercials, corporate videos, and CDRoms.

Shirley has a Bachelor of Arts Degree in Economics, Sociology and Philosophy from the National University of Singapore. She studied Neuro-Linguistic Programming with the Master Trainer Institute of New York; and has enjoyed her pre-university days with local institutions - Hwa Chong Junior College & Raffles Girls Secondary School.

Serving multinationals and statutory boards on a local and regional level, her client list cover various industries:
 

Banking and Finance	AIA, CitiGroup, Credit Suisse, Monetary Authority of Singapore, GIC, HSBC, KPMG, United Overseas Bank, UBS
Education	National University of Singapore, Nanyang Business School, Jurong Institute, Marketing Institute of Singapore, Ong Teng Cheong Institute of Labour Studies, The Professionals Center, Nanyang Girls' Sec School
Government Institutions	NorthEast & SouthEast Community Development Councils, HDB, Ministry of Environment, MCDS, Land Transport Authority, CitiGas, SMRT, Singapore Turf Club
Lifestyle	Cartier International, Lancome Cosmetics, Readers' Digest, Glamour Shots, Unilever
Manufacturing / Logistics	TIMKEN, SANDEN, Singapore Technology Logistics, PSA
Medical	Baxter Healthcare, Pfizer, Singapore Changi Hospital
Military	MINDEF, MCMD, School of Military Intelligence, Jurong Camp
Trade / Property	Temasek Holdings, Sumitomo Trading Corporation, Diethelm, Pidemco Land, Unilever, Transmarco
Travel	Singapore Changi Airport Services Enterprise, Aerospace Training Center, Tradewinds, United Airlines
Technology	National Computer Services, Singapore Technology College, Defense Science Organisation, Hewlett Packard, Alpha Analytical