Stafford & Chan has worked with our group since 2002, in Singapore as well as Hong Kong.

Stafford & Chan has taken a personalized approach to our business, by envisioning our competitive surroundings. Knowing our past, Stafford & Chan takes a step-by-step approach through different training modules to upgrade our customer service level and implements instrumental tools to monitor the service. This was done while all staff have enjoyed the classes, and have repeatedly requested for more training.

In addition, the cultural background and professional experiences of Stafford & Chan allow them to gain great confidence from any staff member at any level. Stafford & Chan allows great attention to details with all staff, and no questions remain unanswered or are too complicated to be addressed. The staff are at ease and are willing to learn and adapt.

Stafford & Chan is a part of our future strategy to remain competitive through high customer service level as well as staff development.

We highly recommend their services.

Jan Skovgaard, Managing Director
Weiss-Rohlig Hong Kong Ltd.