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  Introduction
  Methodology
  Corporate Image & Grooming
 
Business Etiquette
Projecting a Positive Corp Image
Color, Style & Make-up for Women
Professional Image Coaching for Female Executives
Color & Style for Men
Professional Image Coaching for Male Executives
  Persuasive Presentation Skills
  Customer Service
  Business & Report Writing
  Interpersonal Communication
  Motivation & Leadership
  Language & Speaking Excellence
  Team Building
  Creative Thinking
  Negotiation Skills
  Coaching & Mentoring
  Managing People for Win Win Results
   

 
   
  Objective

A positive corporate image increases your customers' awareness of your quality service and personnel. It also sharpens your company's competitive edge.

The programme aims to:
 
Raise awareness among all personnel to project a consistent professional image for your organization
Build a customer oriented style of communication with an emphasis on non-verbal behaviours
Increase self awareness and build self confidence

 

 
  Format
A 1 day, 2 day or 4 evening sessions of three hours each

Contents
Creating context and value to projecting a professional image
First impressions
Verbal versus non-verbal communication
Dressing to influence for uniform & non-uniform personnel
General Dressing dos and don'ts for men and women
Grooming
Body language & deportment
Business versus social etiquette
Up front feedback
Business small talk & networking