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  Objective

 
  “Those who write clearly have readers, those who write obscurely have commentators” - Albert Camus  
  To develop professional skills, that will enable individuals to hook the readers' attention, to add impact and to get results  
     
  Programme Contents

 
  Communication Overview  
  Positive Image via Written Communication  
  Reader-Friendly Tools Overview  
  Communication via E-mail  
  Practice Using Reader-Friendly Tools  
  Effective Letter Writing – Structure & Review  
  Effective Letter Writing – Edit & Practice  
  Taking Minutes  
  Methods of Reporting  
  Use of Graphic Elements
 
 
  Format

 
  A 2 day workshop  
     
  Benefits:

 
  Analyzing audience focus  
  Structuring relevant content and be more audience focused  
  Choosing factual and tactful words  
  Presenting with user-friendly formats  
  Producing a refined message