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  Communication Skills
 
Cross Cultural Communication
Cross Generation Communication
Difficult Conversations
Language Excellence
Making Announcements
Saying It Right
Voice Image
  Customer Service
  Dressing to Influence
  Interpersonal Communications
  Leadership Skills
  Presentation Skills
  Consultative Selling Skills
  Team Building
  Think on Your Feet
   

 
   
  Objective

 
  Speech is power: speech is to persuade, to convert, to compel” - Ralph Waldo Emerson

Improvement in service with better speaking techniques & diction when speaking through a Public Announcement System
 
     
  Programme Contents

 
  Making Announcements Video Role-Play   
  Verbal vs Non-verbal Communication  
  Video Role-Play Review   
  Essential Communication Skills- Habits  
  Training and Using Your Voice   
  The Power of Words and Language  
  Public Announcements Role-Play (Repeat)  
  Public Announcements Role-Play (Review)  
  Format

 
  A 1 day workshop  
     
  Benefits:

 
  Master vocal delivery  
  Polish speech habits  
  Use correct language & tactful talk  
  Enunciate with clarity  
  Deliver with emphasis & conviction