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Format
A
1 day, 2 day programme or 4 evening sessions of three
hours each
Contents
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Creating context and value to projecting a
professional image |
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First impressions |
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Verbal versus non-verbal communication |
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Dressing to influence for uniform & non-uniform
personnel |
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Body language & deportment |
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Business versus social etiquette |
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Up front feedback |
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Business small talk & networking |
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