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Features of written communication |
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Projecting a professional image in written
communication |
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Functions of written communication |
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Memo/Letter writing and review |
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Facilitating easy reading |
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E-Mail writing style |
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Common pitfalls in English |
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Letter-writing styles |
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Persuasive elements |
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Personality style analysis |
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Taking minutes |
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Organization of information |
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Using graphic aids |
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Professional touch of a report |
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Editing techniques |
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