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  Introduction
  Methodology
  Corporate Image & Grooming
  Persuasive Presentation Skills
  Customer Service
  Business & Report Writing
  Interpersonal Communication
 
Interpersonal Skills
Effective Interviewing Skills
Cross-Cultural Communication
Managing Conflict
Managing Crisis & Change
Networking
  Motivation & Leadership
  Language & Speaking Excellence
  Team Building
  Creative Thinking
  Negotiation Skills
  Coaching & Mentoring
  Managing People for Win Win Results
   

 
   
  Objective

The programme aims to build the participants' confidence in assessing job candidates' suitability.

They will acquire skills to practice the following:
 
Plan the process
Design relevant questions
A methodology to discover experience suitability for the job
Analyse suitability
Decide objectively

 

 
  Format
A 1 day or 2 day programme

Contents
Common pitfalls at interviews
The interview process
Types of interviews
Designing a checklist
Decision-making criteria for recruitment interviews
Developing questions
Analysis of suitability
Assessing verbal and visual expressions
Personality analysis