.: Stafford & Chan: Corporate Training, Consulting & Coaching:.

Introduction

Methodology

Corporate Image & Grooming

Persuasive Presentation Skills

Customer Service

Business & Report Writing

Interpersonal Communication

	Interpersonal Skills
	Effective Interviewing Skills
	Cross-Cultural Communication
	Managing Conflict
	Managing Crisis & Change
	Networking

Motivation & Leadership

Language & Speaking Excellence

Team Building

Creative Thinking

Negotiation Skills

Coaching & Mentoring

Managing People for Win Win Results

Objective

The participants will learn practical tips to function and interact confidently with audiences of different cultural backgrounds.

In this programme:

	Communicate more effectively across the specific national cultures and the various level that permeate your business environment

	Appreciate the nature of differences between people and groups

	Recognize and manage the impact of individual perceptions, assumptions and internal dialogue in your communication with others

Format
A 1 day or 2 day programme

Contents

	Readiness for adaptation
	Cultural sensitivity
	Understanding similarities and differences
	Handling information
	Language use
	Classification of communication approach
	Cross-cultural etiquette
	Cross-cultural negotiation
	Working and living with other cultures
	A model for business success