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  Introduction
  Methodology
  Corporate Image & Grooming
  Persuasive Presentation Skills
  Customer Service
  Business & Report Writing
  Interpersonal Communication
  Motivation & Leadership
  Language & Speaking Excellence
 
English Excellence
Pronunciation & Enunciation
Making Announcements
  Team Building
  Creative Thinking
  Negotiation Skills
  Coaching & Mentoring
  Managing People for Win Win Results
   

 
   
  Objective

A programme targeted towards improvement in service with better speaking techniques and diction when speaking through a Public Announcement system:
 
Master vocal delivery
Polish speech habits
Vary delivery style to suit the occasion

 

 
  Format
A 1 day or 2 day programme

Contents
Role-plays
Projecting a positive corporate image
Verbal versus non-verbal communications
The importance of clear speech
Self-assessment of using your voice
Learning to enunciate
Tone pitch and volume
Breathing
Body language
The power of words and language
Changing habits
Role-play review and feedback