About Us  |  Training  |  Consulting  |  Coaching  |  Books  |  Press Media  |  Gallery  |  Enquiries  |  Contact Us  |  Home
  Business Etiquette
  Business & Report Writing
  Coaching & Mentoring Skills
  Communication Skills
  Creative Thinking
  Cross Cultural Etiquette
  Customer Service
  Dressing to Influence
  Enhancing Client/ Customer Experience
  Interpersonal Communications
 
Communicating Across Cultures
Managing Conflict
Managing Crisis & Change
Networking Skills
  Managing Crisis & Change
  Managing People for Results
  Motivation & Leadership Skills
  Negotiation Skills
  Networking Skills
  Presentation Skills
  Consultative Selling Skills
  Team Building
  Think on Your Feet
   

 
   
  Objective

 
  “Preservation of one's own culture does not require contempt or disrespect for other cultures”

To function and interact confidently with audiences of different cultural backgrounds
 
     
  Programme Contents

 
  Definition of Culture  
  Components & Levels of Culture  
  Norms, Values & Basic Assumptions  
  Empathy vs. Ethnocentrism  
  Working with Specific Cultures  
  Communicating across Cultures  
  A Model for Business Success  
  Role-Plays & Case Studies
 
 
  Format

 
  1 day or 2 day workshop  
     
  Benefits:

 
  Work effectively & productively in a multicultural context  
  Develop a global mindset along global competencies  
  Adopt skills, attitudes and behaviours to trust, respect and support communication between colleagues & clients