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Objective
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Effective interpersonal skills open doors for better understanding, stronger support and more fun among people
To enhance both personal and organizational development. The participants will improve their self-awareness for communication impact
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Programme Contents
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Overcoming Communication Barriers |
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Verbal Communication |
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Building Rapport |
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Personality Analysis |
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Communication Strategies |
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Active Listening Skills |
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Handling Difficult Situations |
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Healing Conversations |
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Getting & Giving Feedback |
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Influencing Others
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Format
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1 day or 2 day workshop |
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Benefits:
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Improve communication skills amongst superiors, peers, subordinates and customers |
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Achieve prompt action |
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To practice "feel good" communication skills to build relationships positively |
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