.: Stafford & Chan: Corporate Training, Consulting & Coaching:.


	Introduction

	Methodology

	Corporate Image & Grooming

	Persuasive Presentation Skills

	Customer Service

	Business & Report Writing

	Interpersonal Communication

	Motivation & Leadership

	Language & Speaking Excellence

	Team Building

	Creative Thinking

	Negotiation Skills

	Coaching & Mentoring

	Managing People for Win Win Results

Objective

The effective coach/mentor needs to know where you are today, and where you need to be and how to get there.

The focus is on the next steps - setting of performance goals and creating a successful process to enable increased confidence and competence.

What skills does the coach/mentor need to develop to achieve these goals?

Discover how to:

	Gain an understanding of the importance of coaching and mentoring

	Learn and understand core coaching and mentoring principles and models

	Build an effective coaching/mentoring relationship

Format
A 2 day or 3 day programme

Contents

	Introduction to coaching
	Your role as a coaching manager in your organisation
	Coaching and mentoring
	Core coaching and mentoring processes
	Coaching conversations
	Coaching skills assessment
	Coaching practice