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  Introduction
  Methodology
  Corporate Image & Grooming
  Persuasive Presentation Skills
  Customer Service
  Business & Report Writing
  Interpersonal Communication
  Motivation & Leadership
  Language & Speaking Excellence
  Team Building
  Creative Thinking
  Negotiation Skills
  Coaching & Mentoring
  Managing People for Win Win Results
   

 
   
  Objective

The purpose of the programme is to equip the managers with knowledge and skills to become highly competent in the different areas of accountability to achieve the following:
 
Harmonize and align management practices to match company objectives
Implement best-in class practices
Develop a learning attitude for self and others.
 
  Format
A 2 day or 3 day programme

Contents
The manager's role
Communicating with others
Understanding yourself
Developing people
Situational leadership
Managing performance
Setting objectives
Performance management in your company